Event Attendance

The attendance system helps you track who actually showed up to your events. Use QR codes for quick check-in, manage no-shows, and maintain accurate attendance records.

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How to access

Event → Participants tab

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Participant Statuses

Each registered person has a status:

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Check-In Methods

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QR Code Scanning

The fastest way to check in attendees:

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Manual Check-In

For attendees without their QR code:

1. Open participant list
2. Search for the person’s name
3. Click the check-in button
4. Status changes to “Checked In”

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Bulk Check-In

For walk-in events or informal gatherings:

• Select multiple attendees
• Apply “Check In” to all
• Useful for events where individual scanning isn’t practical

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Managing Participants

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Viewing Participants

The participant list shows:

• Name and contact info
• Ticket type (if ticketed)
• Registration date
• Check-in status
• Payment status

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Filtering and Search

Filter participants by:

• Status (Registered, Checked In, etc.)
• Ticket type
• Registration date
• Payment status

Search by name or email.

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Exporting Data

Export participant list as CSV for:

• Name badges
• Attendance sheets
• External reporting
• Mailing lists

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Pre-Event Management

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Before the Event

Send reminders:

• Email reminders to registered attendees
• Include event details and QR code
• Set automatic reminders (if enabled)

Manage capacity:

• Monitor registration numbers
• Process waitlist if spots open
• Close registration if needed

Prepare for check-in:

• Test QR scanner
• Download offline participant list (if needed)
• Brief your check-in team

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Waitlist Management

When capacity is reached:

1. New registrations go to waitlist
2. When someone cancels, notify waitlist
3. First on waitlist can claim spot
4. Move from waitlist to registered

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During the Event

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Check-In Best Practices

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Handling Issues

Lost QR code:

• Search by name/email
• Check in manually

Not on list:

• Verify spelling
• Check if they registered under different email
• Process as walk-in if needed

Technical issues:

• Have printed backup list
• Manual check-in always works

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Post-Event

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Recording Attendance

If you didn’t check in during the event:

1. Go to participant list
2. Mark attendees as “Checked In” or “No Show”
3. Add notes if needed

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Attendance Reminder

If enabled in module settings, event hosts receive a reminder email 24 hours after the event ends to record attendance.

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No-Show Tracking

Mark people who didn’t attend as “No Show”:

• Helps track reliability
• Useful for future event planning
• Can affect waitlist priority

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Attendance Reports

Generate reports showing:

• Total registrations vs. actual attendance
• Attendance rate percentage
• No-show patterns
• Comparison across events

Navigate to Event → Report to generate post-event report. Learn more about Event Reports →

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Integration with Other Features

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Badges & Gamification

If gamification is enabled:

• Award points for event attendance
• Track badge eligibility
• Record volunteer hours

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Training Records

For training events:

• Attendance can trigger course completion
• Track required training compliance
• Generate training certificates

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Best Practices

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Related Features

• Create Event - Event creation
• Ticketing - Ticket management
• Event Reports - Post-event summaries
• Gamification - Attendance-based badges