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Event Ticketing allows you to manage attendance through ticket types, prices, and capacity limits. Support both free and paid events with integrated Stripe payments.

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How to access

When editing an event: Event → Ticket Settings tab

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Prerequisites

To enable paid tickets, you must first set up Stripe in Settings → Payments → Online Payments.
Also ensure:
  • Online Payments module is enabled
  • Event Ticket Payments is enabled in Events module settings

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Enabling Ticketing

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During Event Creation

1

Create or edit event

Open the event creation form or edit an existing event.
2

Enable ticketing

Toggle on “Enable Ticket Payment” in the event settings.
3

Configure tickets

Access “Ticket Settings” to create ticket types.

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Creating Ticket Types

Each event can have multiple ticket types. Common examples:
Ticket TypeDescriptionUse Case
General AdmissionStandard entryMost attendees
Early BirdDiscounted early purchaseIncentivize early registration
MemberMembers-only pricingBenefit for members
StudentReduced priceStudents with valid ID
VIP/PremiumEnhanced experienceSpecial access/perks
FreeNo chargeOpen events, invited guests

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Ticket Settings

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name
string
required
Ticket type name (e.g., “General Admission”, “VIP Pass”).
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description
string
Description of what’s included with this ticket.
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price
number
required
Ticket price in your organization’s currency. Set to 0 for free tickets.
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quantity
number
Maximum number of tickets available for this type. Leave empty for unlimited.
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membersOnly
boolean
When enabled, only logged-in members can purchase this ticket type.
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startDate
datetime
When this ticket becomes available for purchase.
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endDate
datetime
When this ticket stops being available.

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Member vs Public Tickets

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Members-Only Tickets

Toggle “Members Only” to restrict purchase:
  • Requires login to purchase
  • Verifies membership status
  • Can be combined with member pricing

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Public Tickets

Available to anyone:
  • No login required
  • Guest checkout supported
  • Collects contact information at purchase

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Ticket Pricing Strategies

Create a discounted ticket with an end date before your regular tickets become available.Example:
  • Early Bird: $50 (available until March 1)
  • Regular: $75 (available from March 1)
Create separate tickets for members and non-members:
  • Member Ticket: $40 (members only)
  • Public Ticket: $60
Offer premium options with added benefits:
  • General: $50 (standard entry)
  • VIP: $100 (front row, meet & greet, swag bag)
Set price to $0 for free events that still need registration:
  • Free Ticket: $0 (tracks attendance, sends confirmations)

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Managing Capacity

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Per-Ticket Limits

Set quantity limits on individual ticket types:
  • Limit VIP tickets to 50
  • Unlimited general admission

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Event-Level Capacity

Set overall event capacity in event settings:
  • Across all ticket types combined
  • Enables waitlist when full

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Sold Out Handling

When tickets sell out:
  • Ticket type shows “Sold Out”
  • Waitlist option (if enabled)
  • Other available tickets still purchasable

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Invitations & Complimentary Tickets

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Inviting Members

1

Go to Participants

Open the event’s Participants section.
2

Click Invite

Select “Invite Member” or “Invite External”.
3

Select invitees

Choose members or enter external email addresses.
4

Send invitations

Invitees receive email with RSVP link.
Invited guests:
  • Bypass ticket purchase
  • Marked as “Invited” status
  • Can attend for free

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External Invitations

For non-members:
  • Enter email address
  • They receive invitation email
  • Can register without account

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Payment Processing

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Checkout Flow

1

Select tickets

Customer chooses ticket type and quantity.
2

Enter details

Provide name, email, and any required fields.
3

Payment

Secure payment via Stripe.
4

Confirmation

Email with ticket/QR code sent.

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Payment Methods

Depending on your Stripe configuration:
  • Credit/debit cards
  • Apple Pay / Google Pay
  • Local payment methods (varies by country)

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Refunds

Process refunds through:
  • Event participant management
  • Stripe dashboard

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Public Event Page

When ticketing is enabled, your event gets a public URL: 
https://app.orgo.space/public/event/{event-uuid}
This page shows:
  • Event details
  • Available tickets with prices
  • Purchase/registration form
Share this URL on social media, email campaigns, or your website.

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Checking Attendees In

After purchase, attendees receive:
  • Confirmation email
  • Ticket with QR code
At the event:
  • Scan QR codes with the Orgo mobile app
  • Or check in manually from participant list
Learn more about Attendance →

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Best Practices

“General Admission - $50” is clearer than “Type A”.
Consider your venue capacity and expected demand.
End early bird 2-4 weeks before the event to create urgency.
Buy a ticket yourself to verify everything works.
Track ticket sales and adjust availability as needed.