How to access
Settings → Fees → Products Or: Resources → ProductsProduct Types
Orgo supports different product types for different payment scenarios:| Type | Description | Use Case |
|---|---|---|
| Fee | Membership/subscription fees | Annual membership, monthly dues |
| Donation | Charitable contributions | Fundraising campaigns |
| Commerce | Physical/digital goods | Merchandise, books, gear |
| Event | Event tickets | Conference registration, workshops |
| Manual Invoice | Custom invoicing | Special charges, reimbursements |
Creating a Product
1
Navigate to Products
Go to Settings → Fees → Products.
2
Click Create Product
Select the type of product to create.
3
Enter basic information
Fill in name, description, and upload a logo/image.
4
Configure payment options
Set up pricing, subscriptions, and billing cycles.
5
Save
Save to create the product.
Product Settings
Basic Information
Product display name shown to members and on payment pages.
English name for multilingual organizations.
Detailed description explaining what the product is and what members get.
Internal notes for administrators (not shown to members).
Product image/logo displayed on payment pages.
Product type (fee, donation, commerce, event, manual_invoice).
Pricing
List of price tiers for this product. Create multiple tiers for different membership levels or amounts.
Allow payers to enter a custom amount (useful for donations).
Minimum amount when custom pricing is enabled.
Maximum amount when custom pricing is enabled.
Payment Options
Enable recurring subscription payments.
Enable one-time payments.
Billing period in months (1 = monthly, 12 = yearly).
Billing Cycle
Day of month when billing cycles start (1-28).
Month when annual cycle starts (1-12).
Enable prorated billing for mid-cycle subscriptions.
Minimum months remaining to enable proration.
Number of billing cycles before subscription ends (null = indefinite).
Dates
When the product becomes available.
When the product expires/closes.
Visibility
Make product available to non-members (public page).
Make product available to organization members.
Show product on member profile pages.
Archive product (hides from public but keeps data).
Price Tiers
Each product can have multiple price tiers:Creating Price Tiers
- Open the product
- Go to Prices tab
- Click Add Price
- Enter:
- Tier name (e.g., “Student”, “Regular”, “Family”)
- Amount
- Currency
- Save
Example Tier Structure
Product Options
Add customizable options to products:- Open the product
- Go to Options tab
- Create options like:
- T-shirt size
- Meal preference
- Workshop selection
Public Payment Pages
Each product can have a public page for accepting payments:URL Structure
- By slug:
https://app.orgo.space/public/product/{slug} - By UUID:
https://app.orgo.space/public/product/{uuid}
Page Customization
Configure how the public page looks:Show organization logo on payment page.
Display product title prominently.
Accent color for the page.
Payment button color.
Force light theme regardless of user preference.
Enable comment/message section (useful for donations).
Show recent and top donations (for donation campaigns).
Goal Tracking
For donation campaigns or fundraising:Target amount for one-time donations.
Target amount for subscription donations.
Local Center Products
Products can be created at the Local Center level:Link product to a specific Local Center.
Allow payers to select which Local Center receives funds.
Use Cases
Annual membership fee
Annual membership fee
Create a fee product with yearly billing cycle and multiple tiers for different member types.
Monthly subscription
Monthly subscription
Set up a fee with monthly period and automatic recurring billing.
Fundraising campaign
Fundraising campaign
Create a donation product with custom amounts, goal tracking, and public display of donors.
Event registration
Event registration
Use event-type product with multiple price tiers for different ticket types.
Merchandise store
Merchandise store
Set up commerce products with options for sizes/colors.
Best Practices
Clear naming
Clear naming
Use descriptive names that clearly indicate what the product is and what period it covers.
Comprehensive descriptions
Comprehensive descriptions
Include all relevant details about what’s included and any terms.
Appropriate tiers
Appropriate tiers
Create price tiers that match your organization’s membership structure.
Archive, don't delete
Archive, don't delete
Archive old products instead of deleting to preserve payment history.
Related Features
- Fees - Fee management
- Stripe Integration - Payment processing
- Donations - Donation campaigns
- Local Center Fees - Local payments