How to access
Settings → Users & Profiles → Users Module → Family & RelationshipsEnabling Family Members
Toggle to enable family connections between accounts. When enabled, users can link their accounts to family members.
How Family Connections Work
Linking Family Members
1
Access family settings
User goes to their profile or family settings section
2
Add family member
Enter the email of an existing member OR invite a new family member
3
Confirm relationship
Select the relationship type (parent, child, spouse, sibling)
4
Both parties confirm
The other person accepts the family connection request
Family Dashboard
Linked family members can:- See each other’s basic profile info
- Manage shared memberships (depending on settings)
- Parents can manage children’s accounts
Age Restrictions
Configure age-based access controls for minors:Age below which users have restricted authentication. Children under this age may require parental consent or have limited platform access.Example: Set to 16 to require parental oversight for users under 16.
Minimum age for registration. Users below this age cannot create accounts themselves.Example: Set to 13 to comply with COPPA or similar regulations.
Parental Controls
When a child account is linked to a parent:- Account creation - Parents can create accounts for children
- Profile management - Parents can edit children’s profiles
- Communication - Important emails may be copied to parents
- Event registration - Parents may need to approve event sign-ups
- Payment - Parents handle payments for minors
The specific controls depend on your module configuration and the child’s age relative to your restriction settings.
Use Cases
Youth organizations
Youth organizations
Scout groups, youth clubs, and sports teams often have parent accounts linked to child members.
Family memberships
Family memberships
Organizations offering family membership packages can track and manage family units.
Parental consent
Parental consent
For organizations working with minors, family linking ensures proper parental oversight.
Billing consolidation
Billing consolidation
Families can manage payments from a single parent account.
Privacy Considerations
Family connections involve sharing data between accounts:- Linked family members can see basic profile information
- Parents have elevated access to children’s accounts
- Email notifications may include family members
Best Practices
Set appropriate age limits
Set appropriate age limits
Configure age restrictions based on your organization’s policies and applicable regulations (GDPR, COPPA, etc.).
Communicate clearly
Communicate clearly
Explain to members how family linking works and what data is shared.
Support different family structures
Support different family structures
The system supports various relationships - don’t assume traditional family structures.
Review linked accounts
Review linked accounts
Periodically audit family connections to ensure they’re legitimate.
Related Settings
- Registration Form - Age-related fields at sign-up
- Profile Fields - Birthday field configuration
- Privacy Settings - Data visibility controls