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Orgo uses Stripe to process all online payments. Connect your Stripe account to start accepting credit cards, bank transfers, and other payment methods.

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How to access

Settings → Fees → Stripe Integration

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Prerequisites

Before connecting Stripe:
  1. Create a Stripe account at stripe.com
  2. Complete Stripe’s identity verification process
  3. Have your organization’s banking details ready

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Connecting Stripe

1

Navigate to Stripe settings

Go to Settings → Fees → Stripe Integration.
2

Click Connect Stripe

Click the Connect with Stripe button.
3

Log in to Stripe

You’ll be redirected to Stripe. Log in or create an account.
4

Authorize connection

Authorize Orgo to connect to your Stripe account.
5

Complete verification

Complete any required verification steps in Stripe.
6

Return to Orgo

You’ll be redirected back to Orgo with Stripe connected.

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Stripe Connect Modes

Orgo uses Stripe Connect, which supports different account types:
ModeDescriptionBest For
StandardMember creates their own Stripe accountOrganizations that want full Stripe dashboard access
ExpressSimplified onboarding through OrgoQuick setup with less administrative overhead

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What’s Connected

When you connect Stripe, Orgo can:
  • Create payment intents and process charges
  • Create and manage subscriptions
  • Issue refunds
  • Create products and prices in Stripe
  • Access payment history and reports

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Stripe Account Status

After connecting, check your account status:
StatusDescription
ActiveReady to accept payments
PendingAwaiting verification completion
RestrictedSome features limited - complete verification
DisabledAccount disabled - contact Stripe support

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Currency Settings

Configure accepted currencies:
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currency
string
default:"EUR"
Primary currency for payments. Set in organization settings.
Supported currencies depend on your Stripe account configuration.

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Payment Methods

Stripe supports various payment methods:

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Credit/Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Other local cards

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Bank Payments

  • SEPA Direct Debit (Europe)
  • Bank transfers
  • iDEAL (Netherlands)
  • Bancontact (Belgium)

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Digital Wallets

  • Apple Pay
  • Google Pay
  • Link (Stripe’s one-click checkout)
Available payment methods depend on your Stripe account country and settings.

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Fees and Pricing

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Stripe Fees

Stripe charges per transaction:
  • ~2.9% + €0.25 for card payments (varies by country)
  • Lower fees for SEPA/bank payments
  • See Stripe Pricing for current rates

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Orgo Platform Fee

Depending on your Orgo plan:
  • Additional platform fee may apply
  • Check your subscription agreement for details

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Payouts

Stripe transfers funds to your bank account:

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Payout Schedule

Configure in Stripe Dashboard:
  • Daily (default in most countries)
  • Weekly
  • Monthly
  • Manual

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Payout Timing

Funds are typically available:
  • 2 business days (most countries)
  • 7+ days for new accounts or high-risk transactions

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Testing with Stripe

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Test Mode

Use Stripe’s test mode for development:
  1. Enable test mode in Stripe Dashboard
  2. Use test card numbers:
    • 4242 4242 4242 4242 - Successful payment
    • 4000 0000 0000 0002 - Card declined
  3. Test subscriptions and refunds safely
Never use real card numbers in test mode or test cards in live mode.

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Local Center Stripe Accounts

For multi-location organizations:

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Connected Accounts

Each Local Center can have its own Stripe account:
  1. Local Center admin connects their Stripe account
  2. Payments for local products go to local account
  3. National organization can track all payments

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Fee Distribution

Configure how fees are split:
  • 100% to Local Center
  • Split between national and local
  • National collects, distributes to local

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Troubleshooting

Check that your browser allows popups. Try a different browser if issues persist.
Check Stripe Dashboard for error details. Common issues:
  • Card declined by bank
  • 3D Secure authentication failed
  • Insufficient funds
Verify bank details in Stripe Dashboard. Check payout schedule settings.
Complete verification in Stripe Dashboard. Respond to any information requests.
Contact Orgo support if webhook events aren’t processing correctly.

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Security

Stripe integration follows security best practices:
  • PCI Compliance - Card data never touches Orgo servers
  • Encryption - All communications encrypted with TLS
  • Tokenization - Card details stored as secure tokens
  • 3D Secure - Strong customer authentication supported

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Disconnecting Stripe

To disconnect your Stripe account:
  1. Go to Settings → Fees → Stripe Integration
  2. Click Disconnect
  3. Confirm disconnection
Disconnecting will:
  • Stop all payment processing
  • Cancel active subscriptions
  • Remove payment methods
Export any needed data before disconnecting.

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Best Practices

Complete Stripe’s verification before you need to accept payments.
Regularly check Stripe Dashboard for failed payments and disputes.
Enable Stripe email notifications for payment events.
Update bank details promptly if they change.