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Identity Validation ensures your members are who they claim to be. Use automated document scanning, OCR data extraction, and manual verification to maintain membership integrity.

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How to access

Settings → Modules → Identity Validation Member view: Profile → Identity Documents

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Prerequisites

  • Identity Validation module must be enabled
  • OCR processing requires AWS Lambda configuration
  • Storage for document uploads (S3)

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Validation Features

FeatureDescription
Document uploadMembers upload ID documents
OCR extractionAutomatic data reading
Photo matchingCompare profile to ID photo
Manual reviewAdmin verification workflow
Status trackingVerification state management

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How It Works

1. Member uploads ID document
   ↓
2. System extracts data via OCR
   ↓
3. Auto-populates profile fields
   ↓
4. Admin reviews and verifies
   ↓
5. Member marked as verified

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Document Types

Supported identity documents:
DocumentFields Extracted
National ID CardName, DOB, ID number, address
PassportName, DOB, passport number, nationality
Driver’s LicenseName, DOB, license number
Residence PermitName, DOB, permit number

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Member Upload Process

1

Access profile

Member goes to Profile → Identity.
2

Upload documents

Upload front and back of ID document.
3

Upload photo

Provide a current profile photo.
4

Review extracted data

Verify OCR-extracted information is correct.
5

Submit for verification

Send to admin for review.

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OCR Data Extraction

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Automatic Fields

The system can extract:
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firstName
string
First name from document.
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lastName
string
Last name from document.
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dateOfBirth
date
Birth date from document.
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documentNumber
string
ID/passport number.
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expiryDate
date
Document expiration date.
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address
string
Address if present on document.

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Manual Correction

If OCR misreads data:
  1. Member reviews extracted data
  2. Corrects any errors
  3. Submits corrected information

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Admin Verification

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Review Queue

Administrators see pending verifications:
ColumnDescription
MemberName and email
SubmittedSubmission date
Document typeType of ID uploaded
StatusCurrent verification state

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Verification Actions

ActionDescription
ApproveMark as verified
RejectDecline with reason
Request resubmitAsk for better documents

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Verification Status

StatusDescription
Not submittedNo documents uploaded
PendingAwaiting review
VerifiedIdentity confirmed
RejectedVerification failed
ExpiredDocument has expired

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Photo Comparison

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Profile Photo Requirements

  • Clear, front-facing photo
  • Recent (within 6 months)
  • Good lighting
  • No filters or heavy editing

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Matching Process

Administrators compare:
  1. Profile photo
  2. Photo on ID document
  3. Selfie (if required)

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Document Requirements

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Quality Standards

  • High resolution scan or photo
  • All corners visible
  • No glare or shadows
  • Text clearly readable

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Security Features

System checks for:
  • Document authenticity indicators
  • Expiration dates
  • Tampering signs

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Integration with Adhesion

Identity validation can be required during membership application:
  1. Applicant submits adhesion
  2. Uploads identity documents
  3. OCR pre-fills form data
  4. Admin verifies before approval

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Privacy & Security

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Data Protection

  • Documents encrypted at rest
  • Access restricted to admins
  • Automatic deletion options
  • GDPR compliance tools

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Retention Policy

Configure how long to keep documents:
  • Delete after verification
  • Keep for X months/years
  • Manual deletion only

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Configuration

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Module Settings

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requireIdValidation
boolean
Make identity validation mandatory.
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documentTypes
array
Accepted document types.
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requireSelfie
boolean
Require selfie for comparison.
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autoExpireReminder
number
Days before expiry to notify.

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Best Practices

Communicate what documents are accepted and quality needed.
Review verifications quickly to avoid member frustration.
Provide clear reasons and guidance for resubmission.
Set up reminders for expiring documents.